JUL 15

QuestionPoint Administration 1 – Starting Your QuestionPoint Service

This course is the first of three courses, which provides instruction to learners on basic, but required setup so their libraries can go “live” with the QuestionPoint virtual reference service.

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Course Overview

This course is the first of three courses, which provides instruction to learners on basic, but required setup so their libraries can go “live” with the QuestionPoint virtual reference service. Learners will be able to create service web links for patron access, create librarian accounts, and customize communication parameters for patrons and staff to facilitate ease of use.

Audience

This course is intended for learners with an Institution Administration account, and/or Group (BME) Administration account whose libraries are new to the to QuestionPoint. Current QuestionPoint administrators can also benefit from the class as a refresher or to fill in any foundational gaps about setting up the QuestionPoint service.

 
 

Date

15 July 2014

Time

2:00 PM – 3:30 PM
Eastern Daylight Time, North America [UTC -4]

Cost

Free

Course Provider

Amigos

Course Length

1.5 Hours

Course Format

Live Online

Contact

training@oclc.org

Products

QuestionPoint

Subject Area

Reference and Discovery

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »