QuestionPoint Administration 3 – Generating and Interpreting Reports

Course Overview

This course provides instruction on a variety of QuestionPoint reports to assist learners with identifying service trends, making management decisions, and providing quality control for their institutions and/or groups. Learners will be able to see the convenient reporting capabilities that exist at the subscription group level, the individual library level, and the librarian level, as well as identify the appropriate reports for the desired information.

Audience

This course is intended for learners with an Ask Administrator account, an Institution Administration account, and/or Group (BME) Administration account who are new to the Reports feature of QuestionPoint. Current QuestionPoint administrators can also benefit from the class as a refresher or to fill in any foundational gaps about Reports.