Writing for the Web & User Assistance Strategies for Library Websites (MCLS)
Learn how good writing for the web, and thoughtful, timely user assistance (Help!) will make for a better user experience for your patrons.
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Is your library website written in language for the online world? Are your users getting the help they need at the right time for their task at hand? Learn how good writing for the web, and thoughtful, timely user assistance (Help!) will make for a better user experience for your patrons.
The first three libraries to register for this workshop before September 1 will receive a free basic technical writing/user assistance review of your library website, which may be used for examples in our discussion.
This class will be online for 1 - 2 hr session using our online workshop software. All registered attendees will receive additional login information a few days prior to the class date.
19 August 2014
2:00 PM – 4:00 PM
Eastern Daylight Time, North America [UTC -4]
Reference and Discovery