Writing for the Web & User Assistance Strategies for Library Websites (MCLS)

Scheduled Offerings

There are currently no classes scheduled for this course.

Course Overview

Is your library website written in language for the online world? Are your users getting the help they need at the right time for their task at hand? Learn how good writing for the web, and thoughtful, timely user assistance (Help!) will make for a better user experience for your patrons.

The first three libraries to register for this workshop before September 1 will receive a free basic technical writing/user assistance review of your library website, which may be used for examples in our discussion.

This class will be online for 1 - 2 hr session using our online workshop software. All registered attendees will receive additional login information a few days prior to the class date.

Can't find a date available? Request a Course Offering

Submit your request to add an offering of this course. We review all requests, and if we have requests we may add a course.

Describe the course you would like to see added for this product.



Course Provider


Course Length

2.0 Hours

Course Format

Live Online



Subject Area

Reference and Discovery


We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »