|
Known Issues and New Alerts
For additional known issues with OCLC services, please see
If you are experiencing a problem that does not match a posted alert, we may not be aware of the issue yet. Please report symptoms to your Regional Service Provider or call OCLC Customer Support at 1-800-848-5800 (USA) or +1-614-793-8682.
|
|
OCLC System alerts
(please scroll down to view multiple postings)
Search Alert Archive
| Alert Topic: | Intermittent Worldcat problems searching. | | Alert Status: | RESOLVED; monitoring condition | | Affected Services: | CatExpress, Connexion browser, Connexion client, Dewey services, FirstSearch, ILLiad, WorldCat, WorldCat Local, Z39.50 Cataloging | | Alert Created: | 05/13/2008 4:48:47 PM ET | | Last Updated: | 05/13/2008 5:01:52 PM ET | | Description: | Some people have reported receiving an error message that "An error was encountered while searching. Please try again..." or "An error has occurred with your search. Please retry." This has been reported and is being worked on.
We apologize for the inconvenience. | | Update: | 17:00 5/13/2008. It appears the problem has been resolved. We are monitoring the condition at this time. |
|
|
|
|
|
Standard OCLC Service Hours
OCLC Connexion (including CatExpress, WebDewey), Z39.50 Cataloging, WorldCat Selection, OCLC FirstSearch, WorldCat Resource Sharing, WorldCat Collection Analysis, and OCLC Local Holdings Maintenance are regularly available 24 hours, Monday through Sunday. OCLC occasionally conducts maintenance on these systems, which is typically completed on a Sunday from 2 am - 6 am ET. OCLC usually provides advance notice about these maintenance periods.
RLG databases are generally accessible for searching or record supply 24 hours a day, 7 days a week. Routine maintenance for the RLG Union Catalog is scheduled for Sunday through Thursday, 9:00 - 9:15 p.m. (21:00 - 21:15) Pacific Time (UTC-8).
|
|
|
Librarians' Toolbox:
