OCLC System Alerts

You may sign up to receive email notifications of system outages for most OCLC services.


Active Alerts

10 February 2016, 03:26 PM Eastern Standard Time, North America [UTC -5]

Scheduled: WorldShare Record Manager Install

AFFECTED SERVICES: WorldShare ILL, WorldShare Collection Evaluation, WorldShare Record Manager, WorldCat, WorldCat knowledge base

CREATED: 10 February 2016, 03:26 PM Eastern Standard Time, North America [UTC -5]

On Sunday, 14 February, WorldShare Record Manager will be performing its quarterly install. This install includes provides a limited number of end-user facing improvements to including bibliographic record linking, German authority file searching, and controlling of MeSH headings. More information can be found in the February 2016 Release Notes at http://oc.lc/RMReleaseNotes.

Install Window:

The install time for this release is expected to affect access to WorldShare Metadata between 2:00 - 8:00 AM Eastern USA, Sunday 14 February. This will affect OCLC's worldwide data centers as follows:
- US & Canada Data Centers: 14 Feb, 2:00 - 8:00 EST (Eastern Standard Time) USA
- European Data Center: 14 Feb, 7:00 - 13:00 CET (Central European Time)
- Australian Data Center: 14 Feb , 18:00 - 00:00 AEDT (Australian Eastern Daylight Time)

Additionally, during this timeframe, a very brief disruption to searching functions for WorldCat (including the Knowledge Base) within the WorldShare interface will occur, affecting WorldShare Collection Manager and WorldShare ILL. We apologize in advance for any inconvenience this may cause.

10 February 2016, 02:16 PM Eastern Standard Time, North America [UTC -5]

Scheduled: Connexion Maintenance Downtime

AFFECTED SERVICES: CatExpress, Connexion, WorldCat Selection service, Z39.50 Cataloging

CREATED: 10 February 2016, 02:16 PM Eastern Standard Time, North America [UTC -5]

To allow for system maintenance, OCLC Connexion (including CatExpress), OCLC Z39.50 Cataloging, and WorldCat Selection will be unavailable for approximately 5 hours from 12:00 a.m. to 5:00 a.m. US Eastern Time Sunday, February 14.

We apologize for any inconvenience this may cause.

09 February 2016, 04:50 PM Eastern Standard Time, North America [UTC -5]

Scheduled: WorldShare ILL Maintenance

AFFECTED SERVICES: WorldShare ILL

CREATED: 09 February 2016, 04:50 PM Eastern Standard Time, North America [UTC -5]

Please be advised that the WorldShare ILL service will be unavailable on Saturday, 13 February 2016, from 2:00 am - 10:00 am Eastern Standard Time (US).

This is a regular maintenance update to system infrastructure. There are no new features or changes to the user interface.

We apologize for any inconvenience this may cause.

09 February 2016, 03:35 PM Eastern Standard Time, North America [UTC -5]

Scheduled: FirstSearch Scheduled Downtime

AFFECTED SERVICES: FirstSearch

CREATED: 09 February 2016, 03:35 PM Eastern Standard Time, North America [UTC -5]

FirstSearch will be down Saturday February 13th from 2:00 am to 4:00 am Eastern Standard Time (US) for scheduled maintenance.

09 February 2016, 02:13 PM Eastern Standard Time, North America [UTC -5]

Scheduled: WorldShare Collection Manager Maintenance

AFFECTED SERVICES: WorldShare Collection Manager

CREATED: 09 February 2016, 02:13 PM Eastern Standard Time, North America [UTC -5]

To allow for system maintenance, WorldShare Collection Manager, which includes the ability to manage collections in the WorldCat knowledge base, will be unavailable from 9 p.m. to approximately 12 a.m. US Eastern Standard Time on Friday, February 12 2016.
During this time frame, access to knowledge base links may not be available for a short amount of time in the following services: WorldCat Local, WorldCat Discovery, WorldShare ILL, the link resolver/A to Z list, and the WorldCat knowledge base API.
We apologize for any inconvenience this may cause.

08 February 2016, 02:20 PM Eastern Standard Time, North America [UTC -5]

Scheduled: IDM Install

AFFECTED SERVICES: EZproxy, WorldShare Management Services, WorldShare Collection Manager, WorldShare Record Manager

CREATED: 08 February 2016, 02:20 PM Eastern Standard Time, North America [UTC -5]

A software update for IDM services is planned for this weekend, February 13-14, 2016. This release consists of significant updates for IDM databases to improve performance, and does not include any customer-facing changes within our applications.

The install timeframe is expected to last approximately 2 hours to complete in each region, during which time customers will not have access to log into their accounts.

The install schedule for each data center is as follows.

Australia 1100 AM EST/0300 AM Australian EDT Saturday Feb. 13

Docklands 2200 PM EST/0300 AM GMT Saturday Feb. 13

Toronto 0300 AM EST/0300 EST Sunday Feb. 14

Dublin 0330 EST Sunday Feb 14

Inactive Alerts

12 February 2016, 02:00 PM Eastern Standard Time, North America [UTC -5]

Resolved: LDAP Connection Issues

AFFECTED SERVICES: WorldShare Management Services,Service Config

CREATED: 12 February 2016, 09:22 AM Eastern Standard Time, North America [UTC -5]

11:45 AM EST
Update: OCLC operations has resolved all logon issues.

WorldShare Institutions using LDAP cannot login. We are investigating the issue and will continue to provide updates.

12 February 2016, 12:00 PM Eastern Standard Time, North America [UTC -5]

Resolved: WorldShare ILL Unresponsive

AFFECTED SERVICES: WorldShare ILL

CREATED: 12 February 2016, 09:05 AM Eastern Standard Time, North America [UTC -5]

Update: 10:00 AM EST

Support restarted the Policy API internal and external services which restored normal service operation for WSILL.

API hosts have become unresponsive. We are investigating the issue and will continue to post updates.

10 February 2016, 09:33 AM Eastern Standard Time, North America [UTC -5]

Scheduled: Service Configuration Release

AFFECTED SERVICES: WorldShare Management Services, WorldShare Collection Manager, WorldCat Discovery, WorldCat Identities, WorldCat knowledge base, WorldCat Local, WorldCat Registry

CREATED: 08 February 2016, 04:14 PM Eastern Standard Time, North America [UTC -5]

The next release of Service Configurations is scheduled for February 9th. This release contains new features including:

The ability for users to Sign In to Service Configuration for OCLC Services Accoutn (IDM account)

An updated sign-in page

With the new release of Service Configuration, users with an OCLC Services Account (IDM account) may now sign in to Service Configuration. The sign-in page options have been renamed to reflect changes. Please see the announcement on the Service Configuration Production Sign In page.: https://worldcat.org/config/banner,

This release is being installed at 9 PM ET in the Dublin, OH USA data center. The release will last for 15 minutes, and affect access to the Service configuration application.

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