OCLC System Alerts

You may sign up for email notifications for scheduled maintenance or system outages for most OCLC services.


Active Alerts

28 August 2015, 10:14 AM Eastern Daylight Time, North America [UTC -4]

Resolved: OCLC external network issues

AFFECTED SERVICES: CONTENTdm, Connexion, FirstSearch, Online Service Center, OCLC Usage Statistics, Product Services Web, WorldShare Management Services, WorldShare ILL, WorldShare Record Manager, WorldShare Collection Evaluation, WorldShare Collection Manager, WorldCat, WorldCat Identities, WorldCat knowledge base, WorldCat Local, WorldCat Link Manager, WorldCat Navigator, WorldCat Registry, WorldCat Selection service, WorldCat.org

CREATED: 27 August 2015, 02:53 PM Eastern Daylight Time, North America [UTC -4]

OCLC has received reports of difficulty accessing services from our members. We are actively evaluating this condition and our current area of focus is external network service providers. We will continue to provide updates as we learn more about the situation.

OCLC technical teams are observing improved access to online services. However, internet service providers are advising us that they are continuing to work on the issue, and intermittent service degradation may continue through today.

Inactive Alerts

28 August 2015, 09:45 AM Eastern Daylight Time, North America [UTC -4]

Resolved: System Issue Causing Searching to Fail

AFFECTED SERVICES: CatExpress, Connexion, FirstSearch, WorldShare Management Services, WorldShare ILL, WorldShare Record Manager, WorldCat

CREATED: 14 August 2015, 12:31 PM Eastern Daylight Time, North America [UTC -4]

OCLC is experiencing a system problem that is causing search results to fail. This is impacting multiple OCLC products. The operations teams are actively engaged in resolving the problem. We apologize for the inconvenience.

We believe that this issue is resolved. We are monitoring the system. If you continue to have issues please clear your browser cache and try again. If you still have issues please contact OCLC Customer Support.

Thank you.

OCLC Customer Support
800-848-5800
support@oclc.org

25 August 2015, 02:25 PM Eastern Daylight Time, North America [UTC -4]

Reported: Test System Alert Test Only

AFFECTED SERVICES: Test System Alert Test Only

CREATED: 25 August 2015, 01:06 PM Eastern Daylight Time, North America [UTC -4]

Test System Alert Test Only

23 August 2015, 10:00 AM Eastern Daylight Time, North America [UTC -4]

Resolved: OCLC Scheduled maintenance August 23, 2015

AFFECTED SERVICES: WorldShare ILL, WorldShare Record Manager, WorldShare Collection Manager, WorldCat, WorldCat knowledge base

CREATED: 20 August 2015, 09:51 AM Eastern Daylight Time, North America [UTC -4]

WS Record Manager Release - 23 August

On Sunday, 23 August, WorldShare Record Manager will be performing its quarterly install. This install provides a number of enhancements and fixes based on user feedback. New features include a transliteration tool for Cyrillic, browsing of bibliographic indexes, text strings, and a batch holdings tool. More information can be found in the Release Notes at http://oc.lc/RMReleaseNotes

Install Window:
The install time for this release is expected to affect access to WorldShare Metadata between 2:00 - 8:00 AM Eastern USA, Sunday 23 Aug. This will affect OCLC's worldwide data centers as follows:
- US & Canada Data Centers: 23 Aug, 2:00 - 8:00 EST (Eastern Standard Time) USA

This maintenance is complete and services are online and available.
Thank you for your patience.

23 August 2015, 08:00 AM Eastern Daylight Time, North America [UTC -4]

Resolved: OCLC system maintenance August 23, 2015

AFFECTED SERVICES: CatExpress, Connexion, WorldCat, WorldCat Collection Sets, WorldCat Selection service, Z39.50 Cataloging

CREATED: 19 August 2015, 09:42 AM Eastern Daylight Time, North America [UTC -4]

To allow for system maintenance, OCLC Connexion (including CatExpress and WebDewey), OCLC Z39.50 Cataloging, and WorldCat Selection will be unavailable for approximately 4 hours from 2:00 a.m. to 6:00 a.m. US Eastern Time Sunday, August 23.

We apologize for any inconvenience this may cause.

This maintenance is now complete and services are available.
Thank you for your patience.

23 August 2015, 08:00 AM Eastern Daylight Time, North America [UTC -4]

Resolved: OCLC system maintenance August 22, 2015 WS ILL

AFFECTED SERVICES: WorldShare ILL

CREATED: 19 August 2015, 01:06 PM Eastern Daylight Time, North America [UTC -4]

To allow for system maintenance, OCLC WorldShare ILL will be unavailable for approximately 6 hours from 2:00 AM to 8:00 AM US Eastern Time Saturday, August 22, 2015.

We apologize for any inconvenience this may cause.

The maintenance to OCLC Worldshare ILL has completed and the service is online and available. Thank you for your patience.

18 August 2015, 09:14 AM Eastern Daylight Time, North America [UTC -4]

Scheduled: OCLC system maintenance August 23, 2015

AFFECTED SERVICES: CatExpress, Connexion, Dewey Services, WorldCat Selection service, Z39.50 Cataloging

CREATED: 18 August 2015, 09:09 AM Eastern Daylight Time, North America [UTC -4]

To allow for system maintenance, OCLC Connexion (including CatExpress and WebDewey), OCLC Z39.50 Cataloging, and WorldCat Selection will be unavailable for approximately 4 hours from 2:00 a.m. to 6:00 a.m. US Eastern Time Sunday, August 23.
We apologize for any inconvenience this may cause.

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