OCLC System Alerts

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Active Alerts

25 May 2016, 01:41 PM Eastern Daylight Time, North America [UTC -4]

Reported: Cataloging users Unable to edit in master records

AFFECTED SERVICES: Connexion

CREATED: 25 May 2016, 01:41 PM Eastern Daylight Time, North America [UTC -4]

Connexion users are unable to edit selected headings in existing bibliographic records. The problem has been diagnosed and a solution is in process. No estimated time has been established for resolution.

Until this condition is corrected, when an error is received not allowing editing of a heading, feel free to report the OCLC number and the change needed to Quality Control at bibchange@oclc.org. OCLC staff will edit the heading and replace the master record as soon as possible.

19 May 2016, 11:25 AM Eastern Daylight Time, North America [UTC -4]

Scheduled: PiCarta Downtime

AFFECTED SERVICES: GGC, CBS, IBL, PiCarta, WinIBW, DAI-meties, ISNI

CREATED: 19 May 2016, 11:25 AM Eastern Daylight Time, North America [UTC -4]

The OCLC data center in Leiden will soon be migrated to a new data center in Amsterdam. Therefore, PiCarta will be closed from Friday June 2 at 17:00 on. The system will be available again in the morning of June 6th at the latest.

In case you still use the older url picarta.pica.nl, this will change due to the migration. You have until July 4th last to change the address into the already existing url: picarta.nl.

If your organization uses firewalls, it is important that the new IP addresses will be added to your firewall before June 4th.

Further information is provided at http://www.oclc.org/support/services/ggc.en.html.

19 May 2016, 10:45 AM Eastern Daylight Time, North America [UTC -4]

Scheduled: Upgrades to Toronto Data Center

AFFECTED SERVICES: CONTENTdm, WorldShare Management Services, WorldShare ILL, WorldShare Collection Manager, WorldCat, WorldCat knowledge base, WorldCat Local

CREATED: 19 May 2016, 10:45 AM Eastern Daylight Time, North America [UTC -4]

On Saturday, 4 June 2016, from 9 p.m. to 12 noon Sunday, 5 June 2016 Eastern Daylight Time (EDT) multiple OCLC services will be unavailable in Canada.

As always, system activities and schedules can be viewed on our System Alerts page on the OCLC website. We will communicate through the System Alerts page if there are any changes or delays in completing this scheduled work, and we will also use this page to let you know when this work has been completed. Contact your local customer support team at canada@oclc.org, or 1-888-658-6583 (toll-free in North America) if you have any questions about this upcoming event.

19 May 2016, 09:14 AM Eastern Daylight Time, North America [UTC -4]

Scheduled: WorldShare Record Manager: Quarterly Install

AFFECTED SERVICES: WorldShare ILL, WorldShare Collection Manager, WorldShare Record Manager, WorldCat, WorldCat knowledge base

CREATED: 19 May 2016, 09:14 AM Eastern Daylight Time, North America [UTC -4]

On Sunday, 22 May, WorldShare Record Manager will be performing its quarterly install. This install contains enhancements to authority functionality. Information can be found in the May 2016 Release Notes at http://oc.lc/RMReleaseNotes.

Install Window:
The install time for this release is expected to affect access to WorldShare Metadata between 2:00 - 8:00 AM Eastern USA, Sunday 22 May. This will affect OCLC's worldwide data centers as follows:
- US & Canada Data Centers: 22 May, 2:00 - 8:00 EST (Eastern Standard Time) USA
- European Data Center: 22 May, 7:00 - 13:00 CET (Central European Time)
- Australian Data Center: 22 May, 14:00 - 20:00 AEDT (Australian Eastern Daylight Time)

Additionally, during this timeframe, a very brief disruption to searching functions for WorldCat (including the Knowledge Base) within the WorldShare interface will occur, affecting WorldShare Collection Manager and WorldShare ILL. We apologize in advance for any inconvenience this may cause.

17 May 2016, 05:06 PM Eastern Daylight Time, North America [UTC -4]

Scheduled: Collection Evaluation maintenance begins June 16

AFFECTED SERVICES: WorldShare Collection Evaluation

CREATED: 16 May 2016, 05:23 PM Eastern Daylight Time, North America [UTC -4]

As part of our ongoing project to upgrade our technological infrastructure, we will be moving data that feeds WorldShare Collection Evaluation services to a new platform. This data migration will begin at midnight (Eastern Daylight Time) 16 June 2016, and will be completed by 11:59 p.m. (EDT) 22 June 2016. During this time, the data available to you in Collection Evaluation may be stale and there will be delays in processing export files. Data will be up to date when the migration has been completed 22 June.

We apologize in advance for any disruption this work may cause. As always, system activities and schedules can be viewed on our System Alerts page on the OCLC website. We will communicate through the System Alerts page if there are any changes in this scheduled work. Contact your local customer support team if you have any questions about this upcoming event.

We are committed to the ongoing enhancement of our systems, infrastructure and processes, and we will continue to advance our delivery to you. Thank you for your continued support.

17 May 2016, 03:25 PM Eastern Daylight Time, North America [UTC -4]

Scheduled: Connexion Downtime

AFFECTED SERVICES: CatExpress, Connexion, WorldCat Selection service, Z39.50 Cataloging

CREATED: 17 May 2016, 03:25 PM Eastern Daylight Time, North America [UTC -4]

To allow for system maintenance, OCLC Connexion (including CatExpress), OCLC Z39.50 Cataloging, and WorldCat Selection will be unavailable for approximately 4 hours from 2:00 a.m. to 6:00 a.m. US Eastern Time Sunday, May 22.

We apologize for any inconvenience this may cause

12 May 2016, 03:52 PM Eastern Daylight Time, North America [UTC -4]

Scheduled: System Upgrades to Impact Services on May 22

AFFECTED SERVICES: WorldShare Management Services, WorldShare ILL, WorldShare Record Manager, WorldShare Collection Manager, WorldCat, WorldCat knowledge base, WorldCat Local, WorldCat.org

CREATED: 12 May 2016, 03:51 PM Eastern Daylight Time, North America [UTC -4]

We have been advancing and evolving our technology foundation to deliver more speed and greater performance to the services we provide libraries. In support of this initiative, we will be transitioning to new servers and network equipment. Some service downtime is required as we move data and systems that comprise our infrastructure. We are working hard to minimize service disruption to you and your users as we complete these activities.

On Sunday, May 22, from 12 am to 8 am US EDT, data updates will be delayed into the following day for Analytics, WorldShare Reports and ingest processing following system maintenance. Also on May 22, from 2 am to 6 am US EDT, we are planning network system maintenance that could result in intermittent interruptions to OCLC services and applications. These intermittent service interruptions should be brief, and contained within this four-hour window.

We are committed to the ongoing enhancement of our systems, infrastructure and processes. We appreciate your support and patience as we continue this work. We will keep you informed of upcoming events. Please consult the System Alerts page for more information on these and other events scheduled.

Inactive Alerts

16 May 2016, 04:13 PM Eastern Daylight Time, North America [UTC -4]

Scheduled: System Upgrades to Impact Services on May 15

AFFECTED SERVICES: WorldShare Management Services, WorldShare ILL, WorldShare Record Manager, WorldShare Collection Manager, WorldCat, WorldCat Local, WorldCat.org

CREATED: 12 May 2016, 03:54 PM Eastern Daylight Time, North America [UTC -4]

We have been advancing and evolving our technology foundation to deliver more speed and greater performance to the services we provide libraries. In support of this initiative, we will be transitioning to new servers and network equipment. Some service downtime is required as we move data and systems that comprise our infrastructure. We are working hard to minimize service disruption to you and your users as we complete these activities.

On Sunday, May 15, from 12 am to 8 am US EDT, the following OCLC services will be unavailable: WorldShare Management Services, WorldShare Record Manager, WorldShare Collection Manager, WorldShare ILL, WorldCat Discovery, WorldCat knowledge base, WorldCat Local, WorldCat.org and QuestionPoint. Data updates will be delayed into the following day for Analytics, WorldShare Reports and ingest processing as processing resumes following system downtime.

We are committed to the ongoing enhancement of our systems, infrastructure and processes. We appreciate your support and patience as we continue this work. We will keep you informed of upcoming events. Please consult the System Alerts page for more information on these and other events scheduled.

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