OCLC System Alerts

Active Alerts

23 January 2015 Eastern Standard Time, North America [UTC -5]

Reported: WorldShare Collection Manager Downtime

AFFECTED SERVICES: WorldShare Collection Manager

CREATED: 23 January 2015 Eastern Standard Time, North America [UTC -5]

To allow for system maintenance, WorldShare Collection Manager and managing collections in the WorldCat knowledge base will be unavailable for about thirty minutes at 2 a.m. local time January 25, 2015 for the U.S. and Canada data centers, 10 p.m. local time January 25, 2015 for EMEA the data center, and 3 a.m. local time January 26, 2015 for the Australia data center.

This will impact only the user interface functionality for Collection Manager, including the “Manage Collections� tab in License Manager and “Discover Collections� tab in Acquisitions applications.

We apologize for any inconvenience this may cause.

21 January 2015 Eastern Standard Time, North America [UTC -5]

Reported: Download Problem

AFFECTED SERVICES: WorldShare Collection Manager

CREATED: 21 January 2015 Eastern Standard Time, North America [UTC -5]

The recent WMS install has caused a bug in the WorldCat Metadata Collection Manager application that prevents users from downloading KBART files from collections. We plan to install a fix for this problem this weekend.

We apologize for any inconvenience this may cause.

19 January 2015 Eastern Standard Time, North America [UTC -5]

Reported: The WorldCat Datazone website is unavailable.

AFFECTED SERVICES: EZproxy

CREATED: 19 January 2015 Eastern Standard Time, North America [UTC -5]

WorldCat Datazone website is currently unavailable

The WorldCat Datazone website is currently unavailable. This interruption only impacts libraries who use this website to upload their patron files.

If you need to upload a new user text file during this interruption, you will be able to do so using SFTP (Secure File Transfer Protocol). Please click http://www.oclc.org/content/dam/support/ezproxy/documentation/pdf/SFTP_upload.pdf for step-by-step instructions on how to complete a file transfer.

We apologize for the inconvenience and are working to resolve the issue. Please check the system alerts page for additional updates.

Inactive Alerts

18 January 2015 Eastern Standard Time, North America [UTC -5]

Resolved: WorldShare Management Services Release

AFFECTED SERVICES: WorldShare Management Services, WorldShare ILL, WorldShare Record Manager, WorldShare Collection Manager

CREATED: 15 January 2015 Eastern Standard Time, North America [UTC -5]

The next release of WorldShare Management Services is scheduled for Sunday, January 18, 2015. The install time for this release is expected to affect access to WorldShare applications between 2:00 - 8:00 AM Eastern USA, Sunday Jan 18th. This will affect OCLC's worldwide data centers as follows:
* US & Canada Data Centers: Jan. 18, 2:00 - 8:00 EST (Eastern Standard Time) USA
* European Data Center: Jan. 18, 8:00 - 14:00 CET (Central European Time)
* Australian Data Center: Jan. 18, 18:00 - Jan. 19, 00:00 AEDT (Australian Eastern Daylight Time)
We anticipate all services will be restored by 08:00 EST / 14:00 CET / 00:00 AEDT (19 January), but may require an additional contingency until 11:00 EST to complete testing. Please wait until you receive the "all systems are up" message (which will posted to the USC) letting you know when the install is complete before logging on to WorldShare.

17 January 2015 Eastern Standard Time, North America [UTC -5]

Resolved: WMS Toronto 01/17/2015 Outage

AFFECTED SERVICES: WorldShare Management Services, WorldShare ILL

CREATED: 17 January 2015 Eastern Standard Time, North America [UTC -5]

Currently, Toronto WorldShare Management and WorldShare ILL are experiencing an outage. OCLC is actively working on resolving this matter.


All services to Toronto were restored at 04:51 ET.

15 January 2015 Eastern Standard Time, North America [UTC -5]

Resolved: WorldShare File Download partially resolved

AFFECTED SERVICES: WorldShare Collection Manager

CREATED: 12 January 2015 Eastern Standard Time, North America [UTC -5]

Please be advised that download of Collection Manager MARC record files via the My Files tab in the WorldShare interface is currently unavailable. You can continue to download files using the FTP process while OCLC works to resolve this issue. We apologize for the inconvenience.

The issue has been resolved

15 January 2015 Eastern Standard Time, North America [UTC -5]

Resolved: WorldShare File Download resolved

AFFECTED SERVICES: WorldShare Collection Manager

CREATED: 12 January 2015 Eastern Standard Time, North America [UTC -5]

Please be advised that download of Collection Manager MARC record files via the My Files tab in the WorldShare interface is currently unavailable. You can continue to download files using the FTP process while OCLC works to resolve this issue. We apologize for the inconvenience.

The issue has been resolved

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