OCLC System Alerts

Active Alerts

27 February 2015 Eastern Standard Time, North America [UTC -5]

Scheduled: WorldShare Record Manager maintenance

AFFECTED SERVICES: WorldShare Management Services, WorldShare ILL, WorldShare Record Manager, WorldShare Collection Manager

CREATED: 27 February 2015 Eastern Standard Time, North America [UTC -5]

On Sunday, 1 March, WorldShare Record Manager will be performing its quarterly install. This install provides a number of enhancements and fixes based on user feedback, including improvements to Call Number Browse, shortcuts, LHR display, and guided entry tools. More information can be found in the Release Notes.


Install Window:
The install time for this release is expected to affect access to WorldShare applications between 2:00-8:00 am Eastern USA Sunday March 1. This will affect OCLC's worldwide data centers as follows:

US & Canada Data Centers: March 1,EST (Eastern Standard Time) USA

European Data Center: March 1, 8:00-14:00 CET (Central European Time)

Australian Data Center: March 1, 17:00-23:00 AEST (Australian Eastern Standard Time)

Other WS services that may be impacted for a short period during this install window: WorldShare Management Services (WMS), WS ILL, License Manager, Collection Manager


26 February 2015 Eastern Standard Time, North America [UTC -5]

Resolved: Intermittent Issues Connecting to OCLC Systems

AFFECTED SERVICES: Connexion, FirstSearch, ILLiad, QuestionPoint, WorldShare ILL, WorldCat, WorldCat.org

CREATED: 26 February 2015 Eastern Standard Time, North America [UTC -5]

OCLC members may experience intermittent connectivity when attempting to connect to OCLC services due to an issue with a 3rd party service provider. OCLC is working with this provider to get services restored as quickly as possible. Thank you for your patience as we work to get them to resolve this issue.

Configurations have been implemented to alleviate the issue with the 3rd party provider. Connectivity appears to have been restored.

Inactive Alerts

27 February 2015 Eastern Standard Time, North America [UTC -5]

Scheduled: WorldShare Record Manager Maintenance

AFFECTED SERVICES: WorldShare Management Services, WorldShare ILL, WorldShare Collection Manager, WorldShare Record Manager

CREATED: 27 February 2015 Eastern Standard Time, North America [UTC -5]

On Sunday, 1 March, WorldShare Record Manager will be performing its quarterly install. This install provides a number of enhancements and fixes based on user feedback, including improvements to Call Number Browse, shortcuts, LHR display, and guided entry tools. More information can be found in the Release Notes.

Install Window:
The install time for this release is expected to affect access to WorldShare applications between 2:00 – 8:00 AM Eastern USA, Sunday March 1. This will affect OCLC’s worldwide data centers as follows:
• US & Canada Data Centers: March 1, 2:00 - 8:00 EST (Eastern Standard Time) USA
• European Data Center: March 1, 8:00 - 14:00 CET (Central European Time)
• Australian Data Center: March 1, 17:00 - 23:00 AEST (Australian Eastern Standard Time)

Other WS services that may be impacted for a short period during this install window: WorldShare Management Services (WMS), WS ILL, License Manager, Collection Manager

26 February 2015 Eastern Standard Time, North America [UTC -5]

Resolved: Access Issues with WorldShare and Connexion

AFFECTED SERVICES: Connexion, QuestionPoint, WorldShare Management Services, WorldShare ILL, WorldShare Record Manager, WorldShare Collection Manager, WorldCat, WorldCat knowledge base

CREATED: 26 February 2015 Eastern Standard Time, North America [UTC -5]

Members are reporting problems accessing Connexion. There are also reports that work cannot be completed in WorldShare - Metadata, WS ILL, Circulation, Acquisitions. The OCLC teams are investigating. Issues have also been reported on QuestionPoint. We apologize for the inconvenience.

23 February 2015 Eastern Standard Time, North America [UTC -5]

Resolved: WorldShare ILL Maintenance

AFFECTED SERVICES: FirstSearch, ILLiad, WorldShare ILL,ILL Policies Directory

CREATED: 20 February 2015 Eastern Standard Time, North America [UTC -5]

Please be advised that the WorldShare ILL service will be unavailable Saturday February 21, 2015 from 2:00am - 9 Eastern time for scheduled maintenance.

We apologize for any inconvenience this may cause.

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »