Known Issues

Updated:  September 8, 2014

The table below lists known issues in OCLC WorldShare® Metadata Collection Manager.
Availability dates are subject to change. Known issues are also listed in the release notes. Please see the OCLC System Alerts page for active issues.

Customizing MARC record field issue

Collection Manager failing to save multiple field changes

When customizing MARC record fields for the delivery of records in Collection Manager, check after saving that your changes have stuck. In some cases, editing multiple tags has caused work not to save properly. We recommend saving after the additon or editing of each field.

WorldCat holdings synchronization enhancements

In the December 2013 release notes, OCLC announced changes to the process that maintains WorldCat holdings on WorldCat knowledge base standard collections and new reports to detail when WorldCat holdings are added or deleted. These changes have not yet been introduced; OCLC expects to implement them by the end of 2014.

Although the reports are not yet available, you can continue to register to receive them via email from within the Collection Manager interface under Manage Collections, Library Holdings, Enable MARC Record Delivery, Reports. Registrations will be retained so that you will automatically receive the emailed reports when they are available in mid-2014.

Setting holdings on WorldCat knowledge base collections

Collection Manager is aware of the current time delay involved in setting holdings in WorldCat. We are working to improve this process. These improvements are expected to significantly decrease the time is takes to set holdings on WorldCat knowledge base collections, and are planned to be implemented by the end of September 2014

Reports: The total number of records output as listed in your reports is incorrect

The reporting feature is experiencing a temporary outage

Collection Manager notifications for file pick-up are not being consistently delivered. Additionally, the Collection Manager stats have also experienced a temporary outage. Collection Manager stats for 8/29, 8/30 and 8/31 were posted, however stats from 9/1 and forward are not yet posted. As soon as the issue is corrected all stats will be available. OCLC is currently working to correct both issues.  

The total number of records output as listed in your reports is incorrect

The system is incorrectly calculating the total number of records output as listed in your reports. Thus, the number of records shown in the reports might not match the number of records output to the server. In the reports, the total number reflects the number of rows present in the report; however, because some rows contain repeated titles/OCLC numbers and are listed as “Multiple Occurrences,” the number of rows does not mirror the amount of records output on the server. When the “Multiple Occurrences” column contains the value “Y,” the MARC record should only be counted once and “Total” should reflect the item as only counted once. Thus, the overall total listed in the report reflects an inflated, incorrect amount. This applies to New, Updated, and Deleted Records Reports.

Browser compatibility in WorldShare

We are investigating a report of an error message a user received while working in the WorldShare interface. We are testing the interface across various browsers. At this time, we suggest the use of Mozilla Firefox until we further investigate all browser compatibility issues.

Please note that the interface is designed to time out after periods of no activity; this is a security feature. If you are pulled away from your work in Collection Manager in the WorldShare interface for a time, you may need to log out and log back in, in order to save your changes.

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