Updated: 18 November 2016
The tables below list known issues in WorldShare® Interlibrary Loan.
Availability dates are subject to change.
|Patron-initiated requests that were mediated by staff display in the Direct Produced queue.||Fix Date: December 2016|
In Service Configuration, creating a new Custom Holdings Group (CHG) or saving changes to an existing CHG results in an error message.
If a CHG includes one or more OCLC symbols that contain a special character (i.e. $#@), saving changes to the CHG may result in symbols being dropped from the CHG.
|Fix Date: December 2016
|Imprint date, language, and/or format may not appear in the Resource Sharing Stats or Reasons For No reports as of September 2016.||Fix Date: TBD|
|When using Discover Items in WorldShare ILL, the "Search for versions with same title and author" link fails for some records.||Change to word (au: ) rather than phrase (au=) search, and try again.
Fix Date: TBD
|Patron-initiated ILL with OCLC Direct Request occasionally selects a bibliographic record for a print item rather than the electronic item, and vice versa.
||Fix Date: TBD|
|Duplicate electronic delivery service types in constant data under the Electronic Delivery option results in an error.||Confirm that electronic delivery settings in the OCLC ILL Policies Directory are complete, e.g. IP address is in the URL Field.
Note: There is no need to make further edits in OCLC Service Configuration.
|Search results ignore articles (the, a, an) at the beginning of a title when sorting title field.||No current plans to fix this issue.|
|IFM refund and local currency options do not display in WorldShare ILL.||October 2016|
|ILLiad customers see an error message when hovering over lender symbols to view OCLC Policies information.||October 2016|
|Some data elements are unavailable or incorrect in August 2016 WorldShare Interlibrary Loan reports from the OCLC Usage Statistics site.||
Note: Corrected reports were released 22 September
|Error message is displayed when a customer using WorldShare Circulation integration uses a barcode scanner to enter the Item Barcode when receiving a loan request.||August 2016|
|Lenders are unable to save changes when dropping an Article Exchange file to a copy request that has already been shipped. The Save button is inactive.||August 2016|
|If a lender viewing a request in Submitted status (Can you supply?) enters a newline character while selecting any field, the request is updated to Shipped status (In Transit).||August 2016|
|For lenders, requests in 'New - Copies' or 'New - Loans' status fail to update to Considering status when the 'Auto-update to Considering' checkbox is selected from the Print All section of the Print Queue.||August 2016|
|Borrowing libraries viewing WorldShare ILL in Spanish, Dutch, Chinese (traditional or simplified), Japanese, or Korean are unable to create requests or open existing borrowing requests.||July 2016
|In Service Configuration, an error message appears when attempting to create a new Custom Holdings Group. The group fails to be created.||July 2016|
|Lenders are unable to supply, refuse, or send a conditional response immediately after moving a request to Considering status.||July 2016|
|Multiple versions of the borrower and/or lender Interlibrary Loan Fee Management (IFM) reports display for January 2016 onwards.||May 2016|