Confirmation of your OCLC EDX Account

( This is an example of information your e-mail will contain after you sign up for the EDX Service.)

The OCLC EDX account that you requested has been created for your institution.

The logon steps and instructions for transferring your files are available at: >.

Note: Using your OCLC authorization and password, you may also retrieve files using the OCLC Product Services Web located at >.


If you encounter a problem with transferring and/or retrieving a file, call OCLC Customer Services Division at one of the telephone numbers listed below. Hours of support are Monday through Friday, 7:00 a.m. to 9:00 p.m. U.S. Eastern Time.

When calling, please have your OCLC symbol, product name or filename available.

  • Customer Services Division 1-800-848-5800 (press 1+4+1).
  • Mexico + 800-848-5800 (press 1+4+3).
  • International and Local 1-614-793-8682
  • E-mail support is also available at
  • Contact us via the web.