QuestionPoint 247 Reference Service Cookie Policy

What are cookies?

Cookies are small text files stored on your computer by your browser. They're used for many things, such as remembering whether you've visited the site before, so that you remain logged in - or to help us work out how many new website visitors we get each month.

They contain information about the use of your computer but don't include personal information about you (they don't store your name, for instance.

About QuestionPoint's Cookie policy

QuestionPoint is covered by OCLC's Cookie policy. Please select the policy for your area from the list below:


Language Policy page
English Asia Pacific
English Australia and New Zealand
English Canada
English Europe, Middle East and Africa
English United Kingdom and Ireland
English United States
Español Latin America
Français Canada
Slovene Slovenia

What is QuestionPoint?

QuestionPoint reference management service provides libraries with tools to interact with users in multiple ways, using both chat and email. The Web-based chat tool with co-browsing capability, coupled with the email reference component, enable seamless integration of chat, follow up and referral, as well as one-stop reporting tools for all types of reference services. In addition, libraries may opt to participate in the 24/7 Reference Cooperative to provide live around-the-clock reference service to their community.