OLIB support

New site under construction!

Welcome to the new OLIB Support and Training website.

The UK Support contact details remain as follows:

  • Helpdesk Online: Helpdesk Online
  • Email:  support-uk@oclc.org
  • Telephone: local rate 0845 267 7502
                          +44(0)114 267 7502
  • Post: Support Desk, OCLC (UK) Ltd, CityGate, 8 St Mary’s Gate, Sheffield, S1 4LW

The Support Desk is staffed Monday to Friday, 09.00 to 17.30 (UK time) when the team responds to logged calls, emails, and phone calls. This service is unavailable at weekends and on English Bank holidays. 

We are currently developing this OLIB site which will include access to the following information:

  • Support Services
  • Training Services
  • Documentation and Downloads
  • OLIB User Group details
  • OLIB Product News
  • Improvements and/or enhancements
  • And much more

Please bookmark this page and don't forget to come back soon.

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »