WorldCat knowledge base
Welcome to the knowledge base support site
Visit this page for links to documentation, training, information about live office hours, and more.
WorldCat knowledge base request form
Use this form to request the service. If your library has access to the knowledge base in OCLC Service Configuration and you would like access via the WorldShare interface as well, complete this form.
Service Configuration vs. WorldShare interface
Please note: Some libraries have access to the WorldCat knowledge base in the OCLC Service Configuration interface as well as in the WorldShare interface. You may update your knowledge base information in either interface and your changes will be reflected in both. Some settings are only available in a single interface:
- OCLC Service Configuration interface only: Settings to enable “view now” links (WorldCat Local)
- WorldShare interface only: MARC Record Delivery settings and WorldCat Query Collections (Collection Manager)
If you want access to the WorldShare interface, please submit or re-submit the request form.
WorldCat knowledge base office hours
Join OCLC staff in weekly office hours via WebEx. No registration necessary.
Collections in the WorldCat knowledge base
Find a current list of collections/providers available in the global WorldCat knowledge base.
This is a new web space dedicated to WorldCat knowledge base support. Pardon our dust!
This page will continue to evolve and will eventually contain news, discussion forums, and more. Please bookmark this page and check back for the most current information.
Currenly, discussion forums are located in the User Support Center: