13 Support
Check system alerts
Check the OCLC System Alerts page.
OCLC Customer Services Division
Contact OCLC Customer Services Division (CSD). Contact CSD by e-mail, use the Contact Us form, or use the following telephone and fax numbers.
T: 1-800-848-5800 (USA)
T: 1-614-793-8682 (International)
F: 1-614-764-2694
Hours of telephone support are 7:00am to 9:00pm U.S. Eastern Time, Monday through Friday.
Provide this information:
- The service or product you are using
- Your OCLC symbol
- Your OCLC authorization number and password
- WorldCat Collection Analysis group identification???/