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Part 1 Description and Planning
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| Chapter | Description | |
| 1 | Introducing the OCLC ILL Direct Request Service | Introduces the 3 processing options and gives general requirements |
| 2 | External System and OCLC ILL Considerations | Provides checklists of common system functions that complement OCLC ILL Direct Request and gives details about information in the OCLC ILL workform |
| 3 | Direct-to-Profile Processing Option | Provides details specific to the Direct-to-Profile processing option, including how to create and maintain profiles |
| 4 | Direct-to-Lender Processing Option | Provides details specific to the Direct-to-Lender processing option |
| 5 | Direct-to-Review File Processing Option | Provides details specific to the Direct-to-Review File processing option |
| 6 | ILL Direct Request Reports | Describes the 2 reports that ILL Direct Request generates and describes how to view them |
| 7 | Signup and Training | Describes the process for signing up for the service and provides an overview of training topics |
Who should read part 1? Interlibrary loan managers and system managers