Research Support Specialist
Erin joined OCLC Research in 2008 and currently provides project management support on various ongoing projects (Digital Visitors and Residents, The Library in the Life of the User). She graduated from Otterbein College in 2001 with a BA in Religion and in 2009 from Kent State University with a Master's in Library and Information Science. With OCLC, Erin has worked for Lynn Silipigni Connaway on many projects in various roles including data mining, user studies and virtual reference services (Cyber Synergy, Digital Information Seeker Report, Seeking Synchronicity, VRE Study), and has also worked on the OCLC Web site. Assistance has also been given on numerous other projects (User-Centered Design of a Recommender System for a “Universal” Library Catalogue).
- Cyber Synergy
- Digital Information Seeker Report
- Digital Visitors and Residents
- Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non-User and Librarian Perspectives
- The Library in the Life of the User: Engaging with People Where They Live and Learn
- Virtual Research Environment (VRE) Study