Presented by Cynthia Johnson and Caitlin Plovnik of UC Irvine, this interactive session will demonstrate what makes certain reference interactions go from "good" to "great." Part of the QuestionPoint "Best Practices in Virtual Reference" series.
Este evento já aconteceu.
14 Agosto 2013
12:00 PM – 1:00 PM
Eastern Daylight Time, North America [UTC -4]