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OCLC policies

ISO-9001 Compliance

Our commitment to quality assurance

OCLC’s United Kingdom and Dublin, Ohio, USA offices have met ISO 9001 quality standards and have received registration.

OCLC’s quality policy

OCLC will continually improve the processes used to deliver its products and services to achieve the OCLC Vision.

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »