WorldCat Resource Sharing support

Just getting started?

Learn the basics of the WorldCat Resource Sharing interface with our series of online tutorials. You'll also want to print and keep our quick reference guide handy.

Don't forget your policies

The OCLC Policies Directory is key to the efficient operation of resource sharing, allowing other libraries to quickly determine if and how an item you hold can be borrowed. Inaccurate policies mean delays and precious time lost in turnaround.

Your policies need to be present and accurate in the Directory. Please log on to the Policies Directory with your WorldCat Resource Sharing authorization and update your information.

Ready to improve your workflow?

Let your users initiate their own requests directly from citations within the FirstSearch service. It's convenient for them and your staff spends less time on fulfullment.

Save even more time with Direct Request, a feature that sends requests into the WorldCat Resource Sharing system without staff intervention.

Learn more about these two easy ways to save time on resource sharing requests.

Frequently used documentation

• Document suppliers
  Get full-text materials from major document suppliers. Here is a list of suppliers, their services, policies and contact information.
• How to create Custom Holdings
  Creating holdings groups and holdings paths within the Custom Holdings feature of WorldCat Resource Sharing
• OCLC Policies Directory Quick Reference
  Guidelines and requirements for entering data in the Policies Directory

Get assistance for WorldCat Resource Sharing

Voor ondersteuning van het gebruik van onze producten en diensten in Nederland of België kunt u contact opnemen met de Servicedesk:
E support-nl@oclc.org
T +31-(0)71-524 66 00
F +31-(0)71-522 31 19
P Postbus 876, 2300 AW Leiden, Nederland

De Servicedesk is telefonisch bereikbaar van maandag t/m vrijdag tussen 8.30 en 17.00 uur.

For support enquiries in the Netherlands, Belgium and Luxembourg, please contact the Service desk:
E support-nl@oclc.org
T +31-(0)71-524 66 00
F +31-(0)71-522 31 19
P P.O. Box 876, 2300 AW, Leiden, Netherlands

Support is available from Monday through Friday, between 08:30 and 17:00 hrs.