Support

For details about the format of OCLC-MARC records, see OCLC-MARC Record Structure.

Learn more about Export through Connexion or CatExpress.

Get the technical details about downloading files through EDX (Electronic Data Exchange).

Product Services uses your cataloging authorization for access for downloading files individually.

Tip: Once you retrieve your records, you may import the files into your Connexion Save File for further editing before loading the records into your local system. Find out more:.

Get assistance for OCLC-MARC Record Delivery

Voor ondersteuning van het gebruik van onze producten en diensten in Nederland of België kunt u contact opnemen met de Servicedesk:
E support-nl@oclc.org
T +31-(0)71-524 66 00
F +31-(0)71-522 31 19
P Postbus 876, 2300 AW Leiden, Nederland

De Servicedesk is telefonisch bereikbaar van maandag t/m vrijdag tussen 8.30 en 17.00 uur.

For support enquiries in the Netherlands, Belgium and Luxembourg, please contact the Service desk:
E support-nl@oclc.org
T +31-(0)71-524 66 00
F +31-(0)71-522 31 19
P P.O. Box 876, 2300 AW, Leiden, Netherlands

Support is available from Monday through Friday, between 08:30 and 17:00 hrs.