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New report offers recommendations to improve usage, discovery and access of e-content in libraries

Distinguished group from libraries, publishing and OCLC publish ‘Success Strategies for Electronic Content Discovery and Access’

DUBLIN, Ohio, 3 October 2014 — A group of professionals from libraries, content providers and OCLC have published Success Strategies for Electronic Content Discovery and Access, a white paper that identifies data quality issues in the content supply chain and offers practical recommendations for improved usage, discovery and access of e-content in libraries.

Libraries strive to get the right resources in front of users where and when they need them. The E-Data Quality Working Group identified data quality issues in libraries’ electronic content, which directly affect users’ ability to find and use library resources. The library’s discovery and access systems play an important role in helping users sift through and access the large amount of electronically published content. But users face a major barrier to discovery and access to these resources if the bibliographic metadata and holdings data are not of sufficient quality.

“The ability to generate value for published content depends on data quality,” said Suzanne Saskia Kemperman, OCLC Director, Business Development and Publisher Relations. “Effective discovery and easy access drive usage, which increases the value of the content to libraries.”

Success Strategies for Electronic Content Discovery and Access offers solutions for the efficient exchange of high-quality data among libraries, data suppliers and service providers, such as:

  • Improve bibliographic metadata and holdings data
  • Synchronize bibliographic metadata and holdings data
  • Use consistent data formats.

The white paper combines business and practical information with recommendations for the content supply chain to achieve successful content discovery and access.

“The authors of this white paper, the E-Data Quality Working Group, are representatives of libraries, data suppliers and service providers,” said Ms. Kemperman. “We recognize that all of us, as participants in the content supply chain, have a shared interest in improving content discovery and access for library users through better quality bibliographic metadata and holdings data. We also recognize that we have a shared responsibility to improve the quality of the data exchanged and to implement more effective data exchange workflows.”

Success Strategies for Electronic Content Discovery and Access was written by the E-Data Quality Working Group:

  • Suzanne Saskia Kemperman, OCLC, Director, Business Development and Publisher Relations;
  • Bill Brembeck, OCLC, Senior Product Analyst, Data Services and WorldCat Quality Management
  • Elizabeth W. Brown, Project MUSE, Manager, Publisher Relations
  • Alexandra de Lange-van Oosten, Elsevier, Head of Third-Party Platform Relations
  • Theodore Fons, OCLC, Executive Director, Data Services and WorldCat Quality Management
  • Catherine Giffi, Wiley, Director, Strategic Market Analysis
  • Noah Levin, Springer Science+Business Media, Metadata Manager
  • Alistair Morrison, Elsevier, Senior Product Manager, ScienceDirect
  • Carlen Ruschoff, University of Maryland, Director, Technical Services and Strategic Initiatives
  • Gregg A. Silvis, University of Delaware Library, Associate University Librarian, Information Technology and Digital Initiatives
  • Jabin White, ITHAKA/JSTOR, Vice President, Content Management
  • Download the white paper from the OCLC website at www.oclc.org/go/en/econtent-access.html.

The E-Data Quality Working Group has scheduled several events to discuss the white paper, including an NFAIS Webinar on October 23, Improving Discovery and Access: Recommendations from the E-Data Quality Working Group, and a discussion at the 2014 Charleston Conference on November 6, Success Strategies for Content Discovery: A Cross-Industry White Paper.

About OCLC

Founded in 1967, OCLC is a nonprofit, membership, computer library service and research organization dedicated to the public purposes of furthering access to the world’s information and reducing library costs. More than 74,000 libraries in 170 countries have used OCLC services to locate, acquire, catalog, lend, preserve and manage library materials. Researchers, students, faculty, scholars, professional librarians and other information seekers use OCLC services to obtain bibliographic, abstract and full-text information when and where they need it. OCLC and its member libraries cooperatively produce and maintain WorldCat, the world’s largest online database for discovery of library resources. Search WorldCat.org on the Web. For more information, visit the OCLC website.

OCLC, OCLC WorldShare, WorldCat, WorldCat.org and WorldShare are trademarks and/or service marks of OCLC Online Computer Library Center, Inc. Third-party product, service and business names are trademarks and/or service marks of their respective owners.

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