QuestionPoint support

Help for new users

QuestionPoint Overview (PDF) and Start Up Your QuestionPoint Account (PDF) are handy introductions for those just beginning to use the service.

Training programs to meet your needs

Looking for training materials?

QuestionPoint offers a variety of ways to learn how to install, maintain and operate all the components of the service:

Need user documentation?

The QuestionPoint Documentation page provides links to all of the available documentation and online help.

Need more in-depth training?

Contact OCLC to learn of upcoming workshops and training opportunities.

OCLC
E-mail: support@oclc.org
Telephone: 1-800-848-5800 (USA) or +1-614-793-8682
(7:00 a.m. to 9:00 p.m., U.S. Eastern time, Monday-Friday)

Get assistance for QuestionPoint

For questions or problems, contact your local distributor or OCLC.

Use the support form.

Call OCLC support:
T +1-614-793-8682
    1-800-848-5800 (USA)
E support@oclc.org

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