Success Strategies for Electronic Content Discovery and Access



A new white paper, authored by a cross-industry group of professionals from libraries, content providers and OCLC, identifies problems with data quality in the content supply chain and gives practical recommendations for improved usage, discovery and access of e-content in libraries.

Key problems that prevent users from discovering and accessing e-content:

  • Data are incomplete or inaccurate.
  • Bibliographic metadata and holdings data are not synchronized.
  • Libraries receive data in multiple formats.

Library e-content is facing a data quality problem that directly affects a user’s ability to access library resources. Insufficient data quality negatively affects the performance and business outcomes of all segments of the content supply chain. Data suppliers, service providers and libraries have a shared interest in improving the flows of bibliographic metadata and holdings data that enable users to discover and access content. High-quality data increases usage, lowers the cost per use for libraries and increases the probability of subscription renewals.

This white paper combines business and practical information with recommendations for the content supply chain to achieve successful content discovery and access. Learn:

  • how to improve bibliographic and holdings data,
  • how to synchronize bibliographic metadata and holdings data, and
  • how to use consistent data formats.



Join members of the E-Data Quality Working Group at upcoming events

For more information

Suzanne Kemperman
OCLC, Director Business Development and Publisher Relations

E-Data Quality Working Group Members

Suzanne Saskia KempermanSuzanne Saskia Kemperman
OCLC, Director, Business Development and Publisher Relations

Noah LevinNoah Levin
Springer Science+Business Media, Metadata Manager

Bill BrembeckBill Brembeck
OCLC, Senior Product Analyst, Data Services and WorldCat Quality Management

Alistair MorrisonAlistair Morrison
Elsevier, Senior Product Manager, ScienceDirect

Elizabeth W. BrownElizabeth W. Brown
Project MUSE, Manager, Publisher Relations 

Carlen RuschoffCarlen Ruschoff
University of Maryland, Director, Technical Services and Strategic Initiatives 

Alexandra de Lange-van OostenAlexandra de Lange-van Oosten
Elsevier, Head of Third-Party Platform Relations

Gregg A. SilviGregg A. Silvis
University of Delaware Library, Associate University Librarian, Information Technology and Digital Initiatives

Theodore FonsTheodore Fons
OCLC, Executive Director, Data Services and WorldCat Quality Management

Jabin WhiteJabin White
ITHAKA/JSTOR, Vice President, Content Management

Catherine GiffiCatherine Giffi
Wiley, Director, Strategic Market Analysis

Join members of the E-Data Quality Working Group at these upcoming events

Suggested citation

Kemperman, Suzanne Saskia, Bill Brembeck, Elizabeth W. Brown, Alexandra de Lange-van Oosten, Theodore Fons, Catherine Giffi, Noah Levin, Alistair Morrison, Carlen Ruschoff, Gregg A. Silvis, and Jabin White. 2014. Success Strategies for Electronic Content and Access: A Cross-Industry White Paper. Dublin, OH: OCLC. []

OCLC is a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »