A webinar series for current and future library leaders.
Series includes topics of interest to current and future library leaders. Sessions are free and everyone is invited to attend.
Discover how your library users' digital experiences can be as engaging as in-person interactions. Take a look at how incorporating Web analytics into your decision-making strategies can create noticeable and measurable differences for your users.
This webinar will examine the role of Web analytics in the decision making strategies of library leaders.
Cathy King, OCLC Senior Product Manager, WorldShare Network Experience
Cathy will share real-world examples, patterns and trends, and key takeaways you can use to improve your site and captivate your users. You’ll walk away with a better understanding of:
It’s no secret that decisions you make for your library today will impact the probability of success tomorrow. If only we had a crystal ball to tell us what library users will need in five, 10 or even 20 years. With no means of predicting the future, library leaders must focus their resources on how to best remain relevant in an ever-evolving landscape.
This webinar will examine the role of innovation in the future success of libraries.
Helene Blowers, OCLC Community Program Manager
Helene will discuss how innovation can help current and future library leaders overcome challenging, unpredictable circumstances. You’ll walk away with a better understanding of:
The evolving information landscape has caused a fundamental shift in libraries. Google, Amazon and Wikipedia, provide consistent, easy-to-use, interfaces that keep customers coming back for more. In order to remain relevant, library leaders must understand the needs of their customers and explore new ways to engage and exceed expectations. As the focus of the library adjusts to suit modern users, the internal customers (library staff) are left to deal with new formats, complex systems and broken workflows.
This webinar examines the internal and external customers of today’s library and provides library leaders with tools and tips to uncover and address these needs.
Lynn Silipigni Connaway, Ph.D., OCLC Research Senior Research Scientist
Lynn shares her research that identifies the importance of understanding what library users need and the impact on future library success. You’ll walk away with a better understanding of:
Mary Sauer-Games, OCLC Vice President, Product Management
Mary discusses the insight leaders can gain from observing internal customers (staff) in an effort to reduce complexity and identify broken workflows. You’ll walk away with a better understanding of:
This webinar explores the changing landscape of libraries and the role of leadership in managing effective change.
Roy Tennant, OCLC Research Senior Program Officer
Roy explores the changing landscape of libraries. You'll walk away with a better understanding of:
Rob Ross, Former OCLC Director, Implementation Programs
Rob examines the role of leadership in managing and driving change. You'll walk away with a better understanding of: