Fragmented Virtual Reference - The Real Story
Participants found out more about how QuestionPoint makes virtual reference better for staff and patrons.
This event has passed.
Participants heard from OCLC Library Services Consultant, Karri Sites and found out more about how QuestionPoint makes virtual reference better for their staff and patrons.
- How an integrated virtual reference approach gives patrons one point of access with the straightforward and immediate support they need
- How a consolidated system means everything is in one place for patrons and staff, making administration and tracking fast and easy
- How your schedule doesn't have to dictate when and how you provide support. Through the power of the cooperative and library collaboration, you can be there for your patrons wherever they are online, 24/7
02 November 2016
2:00 PM – 3:00 PM
Eastern Daylight Time, North America [UTC -4]