Latin America and Caribbean

  • English

Webinars

JUN 20

Learn more about QuestionPoint’s chat service, Qwidget

QuestionPoint Qwidget is an embeddable chat service included in a subscription to QuestionPoint, OCLC’s reference management service. QuestionPoint provides librarians with tools to interact with users in multiple ways, using both chat and email.

This event has passed.

The Qwidget tool lets you easily add the option for users to chat with your librarians from any Web page. The combination of this chat tool and an email reference component enables seamless integration of chat, follow-up and referral, as well as one-stop reporting tools for all types of reference services.

In addition, you may choose to join the 24/7 Reference Cooperative and provide live around-the-clock reference service to your school and community.

View the recorded webinar.  [36 minutes]

Start Date

20 June 2012

End Date

20 June 2012

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »