Latin America and Caribbean


JUN 26

ALA Annual Program:  24/7 Reference Cooperative Celebrates 10th Anniversary, with Nancy Huling and Marie L. Radford

Recorded at the ALA Annual conference 2010

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Recorded at the ALA Annual conference 2010

QuestionPoint’s 24/7 Reference Cooperative looks back on the successes and challenges of 10 years of cooperative virtual reference. Susan McGlamery (24/7 Reference Cooperative manager) and Nancy Huling (University of Washington, QuestionPoint User Council chair and 2009 Mudge Award recipient for distinguished contributions to reference) review the state of the Cooperative from its start in July 200 with 3 libraries in Los Angeles to is current membership of nearly 1,500 libraries in the US and UK. Marie L. Radford (Rutgers University and 2010 Mudge Award recipient) leads a discussion of how trends such as mobile technology, social networking and scarce resources will shape the future of virtual reference services.

Watch individual presenters:

Discussion [Streaming video, 25 minutes]

Start Date

26 June 2010

End Date

26 June 2010