Latin America and Caribbean

OCLC Leadership Team

Jeff Jacobs

Chief Information Officer

Jeff Jacobs

Jeff was named Chief Information Officer in May 2014. He works closely with global engineering and IT teams in the development of systems and services member libraries need in today’s rich information environment. He also oversees the Innovation Lab, which leverages technology innovation and next generation development as part of OCLC’s service strategy.

Jeff came to OCLC from JPMorgan Chase, where he served as Chief Technology Officer for the digital consumer businesses. There he oversaw a large global technology team responsible for infrastructure, development, quality and operations supporting multiple businesses that serve Chase’s more than 35 million online customers. His innovation team delivered the company’s first responsive and adaptive site, further enhancing the customer experience.

Prior to his experience at JPMorgan Chase, Jeff held various technology leadership positions with WellPoint, Intellitech, Exact Software, Cardinal Health and the Kroger Company.

Jeff has been active with TechColumbus entrepreneurial programs and serves on the advisory board of Capstone Innovations.


  • SLT, Chief Information Officer

Contact Jeff


O: 614.764.6020