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APR 14

Get your virtual reference team ready with QuestionPoint

Glorian Sipman, California Community Colleges Group Administrator, discusses how MiraCosta College Libraries use QuestionPoint to provide 24/7 live reference support to students and faculty. Lauri McIntosh, OCLC Product and Services Consultant, provides an overview of the reference service, highlighting easy-to-use widgets, e-mail support and texting options.

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Start Date

14 April 2011

End Date

14 April 2011