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Effective Performance Appraisals

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Prerequisites 

Microsoft Word: Level I and Delivering Excellent Customer Service or equivalent knowledge.

Course description

Custom Training Course

Effective Performance Appraisals provides an overview of the basics of conducting performance appraisals.  The course provides guidelines and best practices for evaluating and improving the work performance of employees, thereby increasing quality and productivity.

Why take this course?

Are you responsible for writing or conducting performance appraisals in your organization?  Do you know how to prepare?  This course discusses how to make appraising performance a valuable process that helps to achieve the organization's goals and improve understanding.

What you will learn

You will learn to establish performance expectations and manage performance, rate performance while avoiding common errors, cope with discussion difficulties, plan for the future, evaluate the effectiveness of the appraisal discussion, and provide ongoing feedback and coaching.

Topics covered include

  • Establishing performance expectations so that the desired work results are achieved in accordance with the organization's values and quality standards.
  • Writing a performance appraisal so that it reflects an objective evaluation of the individual's work performance.
  • Preparing for a performance appraisal discussion so that there are no barriers for an effective discussion.
  • Conducting a performance appraisal so that mutual understanding and cooperation is achieved and a realistic development plan to improve future performance is prepared.
  • Following up on a performance appraisal so that future performance meets expectations.

Follow up courses

Course details

Course: M 302

Duration: 1 Day

Fee:

Members:   227.00
Non-Members:   325.00

Instructor: