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Fundamentals of Communication
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Prerequisites
Students should be comfortable using a personal computer and the Windows operating system.
Course description
Fundamentals of Communication provides an overview of the basic principles of business communication. It provides guidelines and best practices for effectively communicating in the workplace, thereby improving productivity and mutual understanding in culturally diverse business organizations.
Why take this course?
Do you communicate as effectively as you wish? This course will teach you to deliver your message in clear, concise language. What message does your body language communicate?
What you will learn
You will learn to identify basic communication techniques, write effective business documents, and read body language. Learn to identify what makes some meetings or presentations more effective. Learn successful techniques for electronic communication whether voice, email, or instant messaging.
Topics covered include
- Communicate formally and informally in business so there is a mutual understanding between the sender and the receiver.
- Write clear, concise business communication so that it has a positive and meaningful impact on the reader and achieves the desired result.
- Use graphics in business communication so that the facts, processes, and summaries are effectively designed to convey visual and textual information.
- Use verbal and non-verbal communication appropriately in business so that there are no barriers to mutual understanding in culturally diverse organizations.
- Use electronic communication in business so that you observe proper etiquette and ensure professionalism to send and receive messages.
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Course details
Course: M 300
Duration: 1 Day
Fee:
| Members: |
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227.00 |
| Non-Members: |
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325.00 |
Instructor:
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