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Course description
Library supervisors are constantly under demand within their institutions. They are continually juggling daily tasks and employee relationships to create outcomes that serve customers, library boards and staff. Communicating your position and style in a proactive, intentional way, helps internal and external customers know what to expect and eliminates time wasted in guessing. Performance can be coached and shaped by focused feedback aimed at development. Appropriately selected empowerment and incentive captures the spirit of people and sparks the momentum of achievement. A strongly lead transition enables change to become a springboard to a better future and a more resilient workforce.
Why take this course?
Learn how to define your leadership through assessing your communication style and through guided questionnaire
Deliver feedback to employees to stress reinforcement, improvement and to compliment your growth as a supervisor
Motivate and energize employees for stronger productivity
Lead through change to enable others to manage transitions
What you will learn
Articulate your leadership
- Define your leadership—tips on shaping the leader within
- Inventory leadership/communication styles—learn your approach with others and adapt your style to better influence positive outcomes
Enhance Performance through Effective Feedback:
- Use three simple formulas for delivering feedback for support, improvement and to seek leadership feedback.
- Explore and practice how to facilitate coaching sessions for improvement.
- Learn how to use 'collaborative language' and listening skills to 'open the door' to hearing the feedback and commitment to action from employees.
Motivation and Empowerment:
- Explore intrinsic and extrinsic strategies to create a motivating work environment that empowers and encourages employees
- Help employees move from a mental position of compliance to commitment
Change:
- Examine resistances to change, the process of change and strategies to move through them as well as a check list for implementation.
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