The Art of Strategic Persuasion: Essential Skills for Leaders. [PPT]
Dr. Susan Miller
Voicetrainer, LLC
Susan Miller, Ph.D. is founder of Voicetrainer, LLC, a voice and communication consulting business. She specializes in refinement of the speaking voice, anxiety reduction, accent modification and treatment of the injured voice user. Dr. Miller has over twenty-six years of experience with professional and amateur speakers, radio and news broadcasters, and singers. Dr. Miller designs and implements programs to enhance clients’ voice quality, diction, projection, communication, and presentation needs. She works with corporate, government, association and diplomatic clients.
Dr. Miller lectures and writes about vocal power, vocal health, and communicating confidently. She has been a featured speaker for local and national associations, has presented workshops routinely for the Smithsonian Associate Resident Program and has appeared on NBC, CBS, NPR and other national and local radio and television stations. Dr. Miller’s analysis of the presidential candidates’ voices recently appeared on the front page of the November 3, 2007 Wall Street Journal article Talk is Cheap in Politics, But a Deep Voice Helps. She was also featured in the July 2005 New York Times article My Voice Has Got to Go and in the December 2005 Financial Times article Why Do Women Sound like Frogs. Her tips regarding vocal health have appeared in magazines including Better Homes and Gardens, Rock and Roll, the Washingtonian, Bottom Line Health, and the American Way. Dr. Miller lectured internationally at the Japan Society of Logopedics and Phoniatrics and has published in professional journals. Her CD Vocal Vitality was featured in the February 3, 2004 Wall Street Journal article A Personal Trainer for Your Voice. Her first book Be Heard the First Time: the Woman’s Guide to Powerful Speaking was released in March of 2006. Her next book: The Voice of Success will be released in September of 2008.
Dr. Miller is a clinical consultant and an Assistant Professor of Otolaryngology at the Georgetown University Medical Center and a clinical associate for The George Washington University Voice Treatment Center. Dr. Miller is a scientific fellow of the American Academy of Otolaryngology, a certified speech-language pathologist and a Nationally Recognized Fluency Specialist. She received her Ph.D. in Human Development and Communication Sciences from the University of Texas at Dallas. Dr. Miller has directed speech and hearing clinics at Baylor College of Medicine in Houston, Memorial Sloan-Kettering Cancer Center in New York City, and Georgetown University Hospital in Washington, DC.
Thomas F. Calcagni
Chief Communications Strategist
Special Libraries Association
As chief communications strategist for the Special Libraries Association, Tom Calcagni is responsible for developing, implementing and directing SLA’s strategic messaging, communications and branding strategies.
He recently served as the most senior public relations executive at the national office of the American Automobile Association (AAA), where he was responsible for strategic and crisis communications involving national print and broadcast news media for one of North America’s most recognized and respected consumer brands.
Calcagni also served two United States Senators as director of communications and has held senior executive positions at public and private corporations, as well as at public relations firms in Washington, D.C. and Seattle, Washington.
He also is an award-winning television reporter and anchor, media coach and author of the forthcoming book, Tough Questions—Good Answers: Taking Control of Any Interview published by Capital Books.
Calcagni graduated with a B.A. from Middlebury College and has an M.S.J from Northwestern's Medill School of Journalism.
