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New WorldShare ILL features include one and two days to respond

The February release includes changes to OCLC WorldShare® Interlibrary Loan that continue to reflect input from the OCLC ILL community. Several user-suggested enhancements were included with this release, two of which are described below. For complete details on all enhancements included in the February release, consult the WorldShare ILL Release Notes

One and Two Days to Respond

WorldShare ILL and the ILL Policies Directory have been modified to include the addition of one and two days to respond. The shorter response times will help libraries fill time-sensitive requests that require a response in less than 4 days. WorldShare ILL and the Policies Directory both now support the following days to respond settings:

  • 1 day
  • 2 days
  • 4 days [default setting]
  • 8 days
  • 12 days
  • 16 days
  • 20 days

A library can now also have different settings for copies and loans. A library’s setting prior to the February release was applied to both copies and loans.

A library can change their Days to Respond setting in the ILL Policies Directory.

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Users can click on the Edit link to change their settings.

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NOTE: Days to Respond uses calendar days in 24-hour periods. Selecting “1 day” means that you will have until midnight Eastern time (US) to respond, on the same day the request is routed to you, whether it arrives in your Can You Supply queue at 8 am or 10 pm. If you do not respond by midnight, the request will advance to the next lender.

In the holdings display, the Days To Respond setting has also been modified to show copies and loans, and is color-coded.

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In OCLC ILL, requests age on weekdays. Request aging excludes Saturdays, Sundays and the following OCLC-observed holidays:

  • New Year's Day
  • Thanksgiving Day (US)
  • Day after Thanksgiving (US)
  • Christmas Eve
  • Christmas Day
  • New Year's Eve (US)

Note for ILLiad users

Atlas Systems will be making changes to integrate the days to respond enhancements for the ILLiad 8.6 release in June. 

At this time, there are no plans to update either ILLiad 8.4 or 8.5 to support the new days to respond changes. Until the release of ILLiad 8.6 in June and for 8.4 and 8.5 libraries that do not upgrade to 8.6 may see incorrect data for days to respond if a particular lender has copy/loan days to respond that are different. 

Requests for embargoed and 'not held' titles are now deflected

Approximately 400 libraries use the WorldCat knowledge base in conjunction with WorldShare ILL. This enhancement impacts only these libraries. WorldShare ILL uses individual libraries’ WorldCat knowledge base data to deflect requests for articles that are outside the library’s subscription range for a title, or are inside the subscription range but are embargoed.

Learn more about these WorldShare ILL enhancements

For additional information about all February WorldShare ILL enhancements, consult the February 2015 WorldShare ILL Release Notes.