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JUL 20

Essential tips for answering patron questions

Participants learned the basics for better results when answering patron questions.

Diese Veranstaltung hat bereits stattgefunden.

Participants who attended this webinar heard our panel discuss basic best practices for providing superior reference assistance.

 

WebEx recording (30 minutes)

 

 

 

Datum

20 Juli 2017

Uhrzeit

11:30 AM – 12:00 PM
Eastern Daylight Time, North America [UTC -4]