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NOV 2

Fragmented Virtual Reference - The Real Story

Participants found out more about how QuestionPoint makes virtual reference better for staff and patrons.

Diese Veranstaltung hat bereits stattgefunden.

Participants heard from OCLC Library Services Consultant, Karri Sites and found out more about how QuestionPoint makes virtual reference better for their staff and patrons.

Participants learned:

  • How an integrated virtual reference approach gives patrons one point of access with the straightforward and immediate support they need
  • How a consolidated system means everything is in one place for patrons and staff, making administration and tracking fast and easy
  • How your schedule doesn't have to dictate when and how you provide support.  Through the power of the cooperative and library collaboration, you can be there for your patrons wherever they are online, 24/7

View the WebEx recording (55 minutes)

Datum

02 November 2016

Uhrzeit

2:00 PM – 3:00 PM
Eastern Daylight Time, North America [UTC -4]