I’ve gotten to the point where I feel as if almost any question should have an easily findable answer. Maybe the question will require some research time and effort … or (of course) the help of one or more librarians to uncover. But the answer has to be “out there” somewhere.
Sometimes, though, it just isn’t. And sometimes it’s about something important, like libraries’ efforts around open content resources. What do you do when the information you need simply doesn’t exist? If you’re OCLC’s Global Council, you find a way to get answers to the big questions, especially those that impact libraries globally.