Posts tagged under: Library Management

Here comes the sun

Jeff Jacobs

here-come-sun2

Certain things are wonderful because they are unique. Artwork, musical performances, memories, the important people in our lives. In these cases, we treasure differences.

That is not true, however, for software development. While a service or a feature may perform a very specialized task, the background infrastructure isn’t helped by inconsistencies. Every time you add a different piece of hardware, operating system, software platform or process, you multiply the number of ways you’ll need to maintain your code, impacting quality and driving costs up.

In the technology realm, these inconsistencies are referred to as “snowflakes.” I like to refer to the process of eliminating these inconsistencies as melting snowflakes. Because, just like in real life, snowflakes may be interesting, but they’re not great for software development—they often make you slow down or slip up when you want to move quickly.

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#LibrariesInLife: The Convenience Imperative

Smartphone users

Technology has turned learning outside in

We used to bring all our learning, content and media resources to various “watering holes” where folks would gather to consume it. Classrooms, libraries, newspapers, magazines, TV networks, bookstores and record stores. Why? Because it was the fastest way to distribute a wide variety of materials. It wasn’t wrong. It made sense. But it also left us with embedded cultural and institutional ideas and biases about what learning is, who is involved in our workflows, what counts as “good enough” and even why we learn.

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Moving out in front

Mary Sauer-Games

2016-02-2 moving out in front

We’re at a tipping point

I frequently get to talk to librarians from very different types and sizes of libraries. When I ask about their concerns, there is one refrain I hear consistently: “We’re being asked to do more with less.” When we dig into that sentiment a bit deeper, I usually find that:

  • MORE = More outreach, more hands-on service, more training, more embedded assets, more learning guides, more interaction, more proactive recommendations.
  • LESS = Less money, less staffing, less space, less time.

Doing new things with fewer resources requires a paradigm shift. Why? Well, doing the same things with fewer resources can sometimes be managed through quantitative measures; trimming services, sharing costs, cutting back along the margins. But if you’re being asked to change both your input (funding) and output (services), that’s essentially a recipe for an entirely new way of thinking about how your organization needs to work.

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