Posts tagged under: discovery

The long tail of library discovery

Chip Nilges

long-tail

One of our first OCLC symposium speakers was Chris Anderson, the technology writer and former editor of Wired. He spoke for us at ALA Annual back in 2005 on the subject of his famous Wired article and soon-to-be published best-seller, The Long Tail. Like many others in our profession, I found the subject to be both interesting and appropriate to libraries, as did others whom we quoted in a NextSpace article at the time.

Libraries have been collecting, preserving and promoting “long tail materials” for centuries, of course. That’s the long tail of content. But we’ve also found that, when it comes to WorldCat, there’s a long tail for discovery.

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Is anything more important than convenience?

woman-hammockIn today’s fast-paced world, people want information quickly and conveniently. In almost all situations, they decide what services to pursue and what resources to use based on ease of access, ease of use and the situation and context of the information need. It doesn’t matter if the person is young or old, the deadline near or far, the task scholarly or personal—familiarity and ease of use within individual workflows reign.

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Mapping the role technology plays in your life

2016-05-12 visitors and residents

Do you ever wonder about the role that technology plays in your life and what services and apps you use? OCLC began collaborating on the Digital Visitors and Residents (V&R) project with funding from Jisc (a digital education services non-profit) in 2011 to investigate how US and UK individuals engage with technology and how this engagement may or may not change as the individuals transition through their educational stages (White and Connaway 2011-2014). Since that time we have broadened the research to include interviews with individuals in Spain and Italy to include a comparative analysis to identify any geographical or cultural differences. The OCLC team also has conducted an online survey with approximately 150 high school, undergraduate and graduate students and college and university faculty. We hope to have these data analyzed so that we are able to share our findings.

We also began conducting mapping sessions with students, librarians, and faculty using the Visitors and Residents framework and differentiating between engagement in professional/academic and personal contexts and situations. Participation in the mapping exercise is a way for individuals to become aware of how they work, play,

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The future of FirstSearch and WorldCat Discovery

Mike Showalter

2016-03-24 Showalter discovery

Member-driven product development

A little more than two years ago, OCLC introduced WorldCat Discovery. The goal was to combine the “best of both worlds” into one discovery service—to deliver a single service that would deliver full discovery of library collections and enable library staff and library users to continue searching the one-of-a-kind WorldCat database.

It was a good plan, and reflected a lot of input from our members at a variety of levels. One of the things that makes OCLC very different is our commitment to member involvement. Not just in terms of tactical, feature-focused feedback, but overall direction and strategy.

Like any plan, however, you often find out more in the execution than you do in the initial development stages.

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