Product Analyst, Delivery Services, Global Product Management
Jenny was born a librarian. Her mother was a librarian and she was raised with a great sense of curiosity. Jenny first set foot inside OCLC as a teenager, tagging along with her mom on a tour. It was a sign of how her life would unfold. Jenny majored in Psychology at Kenyon College (and later dropped out of a grad program in Developmental Psychology), but it was her curiosity and great sleuthing skills that led her to librarianship.
She earned her MLIS from San Jose State University and began her career as a Systems Librarian at Woodbury University in Burbank, CA, US. At Woodbury, she was introduced to the world of interlibrary loan (ILL) and immediately found her calling. Jenny established the ILL program at Woodbury. After ten years there, she moved to Dublin, Ohio, US, in January 2015 to begin her work at OCLC on the implementation team. She was energized in that role helping libraries reach success with hosted EZproxy, WorldCat Navigator, and Tipasa. This year, she joined the Resource Sharing team, where she is passionate about enhancing OCLC’s ILL products to meet and exceed the expectations of libraries worldwide.