Cynthia joined OCLC in 1987. Prior to OCLC, she worked in academic and special libraries as a cataloger. Cynthia is a former President of ALCTS, the Association for Library Collections & Technical Services (an ALA division), and she is passionate about serving and advancing the library profession with participation in ALA. Her MLS is from Indiana University. Cynthia enjoys attending symphony concerts, organizing book clubs, and traveling (especially in Bulgaria) with friends.