Andrew is responsible for building a coordinated R&D strategy between OCLC Research, Global Product Management, and Global Technologies. Andrew leads a team of research scientists and engineers who track library and broader trends, develop research directions, and represent OCLC in relevant community venues and discussions. Previously he was Executive Director, Management Services where he directed projects that move library management services to the cloud to gain library efficiencies. Prior to joining OCLC, Andrew was Head of Information Technology at North Carolina State University Libraries, where he spent nine years participating in several digital library projects. Andrew is a Past President of the Library Information Technology Association (LITA), a division of ALA, and is a current member of the ALA Executive Board for 2016–2019.