eAudiobooks support and resources

Just getting started?

For you

Get detailed support and resource information for your library in the FAQs for library staff. Topics include everything from account setup and billing to technical assistance. Also check out the latest Tips on how to maximize your NetLibrary investment. And take advantage of the tools and resources for getting to success with NetLibrary and for in-depth training.

For your users

You can direct students, faculty, patrons and researchers to the FAQs for users to find information on topics such as searching, checking out, creating an account, logging in, renewing, transferring, and getting help. Also have them check out the eAudiobooks Quick Start Guide (PDF), the Going portable with eAudiobooks guide (PDF), and the NetLibrary self-guided demo (Flash).

Doing more with eAudiobooks

Whether you're just starting a eAudiobooks collection or need to enhance your existing collection, OCLC offers a wide range of services and online tools to help you integrate eAudiobooks into your workflow, promote your collection, and provide your users with greater value.

• Collection development. Sophisticated tools help you manage your eAudiobook acquisition process.
• Promotional support. OCLC and NetLibrary offer you a wide range of resources to promote your collection, which can raise awareness and increase usage.
• System integration. OCLC’s NetLibrary platform is fully integrated into leading library systems, allowing you to provide direct links eAudiobooks via OCLC FirstSearch, or from SIRSI, Dynix or Innovative Interfaces systems.

Get assistance for eAudiobooks

For questions or problems, contact your nearest OCLC office or regional service provider