Support for WorldCat Local

User Support Center

Explore the User Support Center [password-protected] to learn how to implement and use WorldCat Local, find answers to your questions and participate in discussions with other WorldCat Local users.

Implementation

OCLC offers personal support as you prepare and release your library's WorldCat Local site. An Implementation Manager will work with you and your staff to configure WorldCat Local to meet your library's needs.

There are a number of steps you can take to ensure a smooth transition as you begin to integrate WorldCat Local with your current library system:

Step 1: Make sure your library's holdings are current in WorldCat. See Data integration for WorldCat Local for more information.

Step 2: As appropriate, view recordings of previous sessions.

• The WorldCat Local Customisation sessions provide a walk-through of the OCLC Service Configuration modules and an overview of the implementation timeline.
• The Batchload Solutions for WorldCat Local webinar includes information on how to identify the project type and output options most appropriate for your library.

View recordings of previous webinars, or view the self-paced WorldCat Local tutorials.

Step 3: OCLC will send an e-mail with a link to the OCLC Service Configuration site. Use this to request a Service Configuration account, and complete your configuration. Most of the changes you make are visible immediately.

Step 4: Once you are satisfied with your WorldCat Local configuration choices, use the Search box Tool to create a search box and the HTML code you'll need to embed your WorldCat Local search box on your library's website.

Step 5: Complete the order form to purchase WorldCat Local. See Ordering.

Get assistance for WorldCat Local

For support enquiries in Australia and New Zealand, contact the Support desk:
T +61 (0) 3 9362 8511
F +61 (0) 3 9362 8501
E australia@oclc.org
P Support Desk, OCLC, Suite 5, 131, Paisley St. Footscray, VIC 3011 Australia

Support is available between the hours of 09:00 and 17:00 (EST).

In Asia Pacific

For questions or problems, contact OCLC Asia Pacific.

Use the support form.

Or, contact OCLC support:
T +1-614-764-6000 ext. 3510
F +1-614-718-7253
E AsiaPacific@oclc.org