Support

Setup instructions guide you through installing and accessing the Terminologies Service. Instructions for getting started and using the service are available in the service's online Help.

The How to get started tutorial demonstrates the installation and setup of the OCLC Terminologies Service. Other online tutorials show how to search the thesauri and use the edit features.

Requirements

You will need the following tools to use the Terminologies Service:

• OCLC Cataloging or Terminologies authorization and password
• Microsoft Office 2003
• Internet access
• Microsoft Internet Explorer 6.0
• Metadata editor (such as Connexion, CONTENTdm, or Microsoft Excel )

Get assistance for the Terminologies Service

In Australia and New Zealand

For support enquiries in Australia and New Zealand, contact the Support desk:

Footscray, Victoria
T +61 (0) 3 9362 8511
F +61 (0) 3 9362 8501
E australia@oclc.org
P Support Desk, OCLC, Suite 5, 131, Paisley St. Footscray, VIC 3011 Australia

Perth
E support-amlib@oclc.org
P Support Desk, OCLC, 2/298 Selby St North, Osborne Park Western Australia 6017
F +61 8 9204 1399
T +61 8 6104 7200
Local call within Australia 1300 260 795

Support is available between the hours of 09:00 and 17:00 (EST).

In Asia Pacific

For questions or problems, contact OCLC Asia Pacific.

Use the support form.

Or, contact OCLC support:
T +1-614-764-6000 ext. 3510
F +1-614-718-7253
E AsiaPacific@oclc.org