Support, training and documentation

For Selectors

• Selector Activities Tutorial

  Shows how to select, reject, defer, and forward items. Also shows how to set personal preferences.
  Run time: 15 min. System requirements for tutorials are below.

• Selector Activities Quick Reference

  A printable PDF that provides an overview and concise procedures for the steps selectors perform in a typical workflow.

• Selector Activities Guide

  Covers selector tasks in detail. The Guide is a printable booklet that provides the same content found in the contextual Help available within the Selection interface.

For Acquisitions Staff

• Acquisitions Staff Activities Tutorial

  Shows how to export and download selected records.
  Run time: 8 min. System requirements for tutorial are below.

• Acquisitions Quick Reference

  Provides concise procedures for tasks that acquisitions staff perform in the Selection service.

• Acquisitions Activities Guide

  A printable PDF booklet that covers acquisitions tasks in detail. Contains the procedures and supporting information found in Help topics available within the Selection interface.

For Administrators

• Selection Setup Quick Reference

  Briefly outlines the tasks involved in setting up WorldCat Selection for an institution.

• Administrator Setup Guide

  Contains a detailed summary of setup steps and procedures for configuring WorldCat Selection.

Additional resources

Documentation will be updated and expanded as WorldCat Selection adds new and enhanced functionality.

Context-sensitive Help is available within the WorldCat Selection service. On any screen, access Help by clicking the Help button (top right corner of the screen) or pressing <Ctrl><Shift><H>.

The Selector Activities Guide and the Acquisitions Activities Guide, built from Help content, are printable booklets that provide the same detailed information found in context-sensitive Help.

Need more in-depth training?

Contact OCLC for information about training opportunities or workshops.

System requirements for WorldCat Selection:

• Microsoft® Internet Explorer. Recommended: versions 6.0 and 7.0.
• Firefox®. Recommended: most recent release of 2.0.x; version 3.0 is also supported.
• Pop-up blockers disabled.
• For more information see Connexion browser documentation:
  Hardware and software requirements

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System requirements for tutorials:

• Macromedia Flash Player.
• Best viewed in 1024x768 screen resolution.
• Microsoft® Internet Explorer 5.5 or higher.
  
• Netscape® 7.x or higher.
• Firefox® 1.0 or higher.
• Pop-up blockers disabled.
• For other browsers, check the list of system requirements on the Macromedia Web site at http://www.macromedia.com/software/flash/productinfo/systemreqs/

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Get assistance for WorldCat Selection

In Australia and New Zealand

For support enquiries in Australia and New Zealand, contact the Support desk:

Footscray, Victoria
T +61 (0) 3 9362 8511
F +61 (0) 3 9362 8501
E australia@oclc.org
P Support Desk, OCLC, Suite 5, 131, Paisley St. Footscray, VIC 3011 Australia

Perth
E support-amlib@oclc.org
P Support Desk, OCLC, 2/298 Selby St North, Osborne Park Western Australia 6017
F +61 8 9204 1399
T +61 8 6104 7200
Local call within Australia 1300 260 795

Support is available between the hours of 09:00 and 17:00 (EST).

In Asia Pacific

For questions or problems, contact OCLC Asia Pacific.

Use the support form.

Or, contact OCLC support:
T +1-614-764-6000 ext. 3510
F +1-614-718-7253
E AsiaPacific@oclc.org