Just getting started?
See our getting started guide for quick directions for first-time logon, customizing FirstSearch for your library, and more.
How to monitor your usage
The WorldCat Services Administrative Module includes a link to view your usage statistics. These valuable reports help you plan for and justify expenditures and evaluate which databases are searched most often.
Manage the total FirstSearch experience
The FirstSearch administrative module is your control panel for enabling various FirstSearch options, such as article purchases and links to Interlibrary Loan. Consult Managing FirstSearch and the Administrative Module Reference Guide when you’re ready to customize your FirstSearch account, or contact OCLC about making changes for your group or consortium. For fast answers to common questions, review frequently asked questions about managing FirstSearch.
Free promotional materials
Download and print table tents, small posters, bookmarks and a tutorial brochure in our Promotional Toolkit. Or simply order these toolkit materials at no charge.
Frequently used documentation
See all FirstSearch documentation titles >>
|
Get assistance for FirstSearch
In Australia and New Zealand
For support enquiries in Australia and New Zealand, contact the Support desk:
Footscray, Victoria
T +61 (0) 3 9362 8511
F +61 (0) 3 9362 8501
E australia@oclc.org
P Support Desk, OCLC, Suite 5, 131, Paisley St. Footscray, VIC 3011 Australia
Perth
E support-amlib@oclc.org
P Support Desk, OCLC, 2/298 Selby St North, Osborne Park Western Australia 6017
F +61 8 9204 1399
T +61 8 6104 7200
Local call within Australia 1300 260 795
Support is available between the hours of 09:00 and 17:00 (EST).
In Asia Pacific
For questions or problems, contact OCLC Asia Pacific.
Use the support form.
Or, contact OCLC support:
T +1-614-764-6000 ext. 3510
F +1-614-718-7253
E AsiaPacific@oclc.org
Log on to FirstSearch
Stay informed
Stay up on important FirstSearch information, including new content and other changes to the service. Subscribe to the FIRSTSEARCH-L mailing lists.
|
Librarians' Toolbox:
