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ILLiad : Overview

Overview

ILLiad Resource Sharing Management Software helps you automate routine interlibrary loan functions, which increases productivity and dramatically reduces paperwork. It's a tool that lets your staff manage all of your library's borrowing, lending and document delivery through a single, Windows-based interface. And it lets users serve themselves, via the Web.

An efficient way to manage your entire ILL workload

Tracking your borrowing and lending patterns is absolutely necessary to determine budgets and guide your collection development decisions. But done by hand, it can be arduous and timeconsuming. ILLiad software makes it all much easier.

ILLiad is a faster, more functional, paperless alternative to traditional interlibrary loan (ILL) workflow. It improves ILL functions by consolidating all borrowing, lending and tracking capabilities into a single, customizable interface. This means your staff spends more time on user services and less on administrative paperwork. ILLiad also smoothly integrates with our core services, such as WorldCat Resource Sharing, plugging you into the world's largest collection of shared resources.

ILLiad maximizes all the server tools necessary to serve high-volume, resource-sharing libraries, while offering all the flexibility to customize those services for community college, university, public and special libraries. It automates the processing of interlibrary loan requests, compiles lending and borrowing statistics, provides financial tracking for lending and borrowing, and delivers articles and other documents electronically. It even notifies users when requests are filled, saving you a routine but time-consuming step.

For your users, ILLiad makes it easy to initiate and track requests from any Web browser.

Faster, smarter automated ILL

ILLiad provides a single interface to several ILL systems at once, so you can accommodate multiple library collections and consortial partnerships—without adding staff. Flexible features include:

Automated request and notification

ILLiad replaces traditional paper requests and notifications with e-mail messages and RSS feeds. It streamlines your workflow, so you can process more requests—and devote more time to quality assurance.

Document delivery to the desktop

ILLiad includes Odyssey, a sophisticated document delivery service especially for libraries. Odyssey allows staff to send and receive documents from other ILLiad libraries and non-ILLiad sites using the Odyssey stand-alone client, using a TWAIN-compliant scanner. Whether a requested journal article comes from your own remote storage unit or from somewhere else, Odyssey helps you in delivering that document to the user—in the easy-to-read PDF format—at no extra charge.

Statistics that keep you informed

ILLiad generates detailed reports in real time that help you efficiently track your workflow and keep your administrators up to date. Lending reports allow borrowing institutions to view current tracking information about requests sent through online systems. And the built-in tools within ILLiad let you track and monitor all requests for journal articles, which helps assure that you're maintaining copyright compliance.

Integration options expand your reach

With ILLiad, you save time by managing all of your ILL tasks through a single, Windows-based interface. Options that complement your existing services allow even more customization for your library.

WorldCat and resource sharing

ILLiad is the only ILL management system that provides a seamless, integrated interface to both WorldCat and to WorldCat Resource Sharing. That means you can build on the ILL foundation you already have—without reengineering your entire workflow. And requests can be searched in WorldCat, then produced on WorldCat Resource Sharing within ILLiad. ILL updates and request downloads are performed automatically.

FirstSearch and ILL Direct Request

Let your library users request items directly from FirstSearch, OCLC's online reference service, and other OpenURL-supported services. Staff can review documents for accuracy, making sure they match what the user requested. The documents can either be posted to the user's account or submitted through OCLC Direct Request and Odyssey's trusted sender feature.

Expand service through standards-based integration

ILLiad can send and receive ILL requests with DOCLINE and many ISO ILL systems. This feature, combined with an integrated OCLC ILL interface, provides ILLiad users with a wealth of options for interlibrary loan. ILLiad can even print out your request as an ALA form for mailing.

Set-up made easier

ILLiad includes a hosted option, which saves you hardware costs and staff time, and reduces your reliance on IT staff. With the hosted option, your ILLiad server is always monitored for availability, updated on a regular basis, and archived for recovery purposes.

On-site installation services are available from OCLC's partner, Atlas Systems. OCLC also offers optional implementation services to ensure that the ILLiad software is implemented successfully in your library.

Simplified billing and copyright tracking

With ILLiad, a direct link to the Copyright Clearance Center Permissions Gateway provides fast, up-to-date, royalty-fee pricing for your copyright tracking. Additionally, a completely independent billing module allows you to track, pay and invoice libraries more easily.

Designed for flexibility

ILLiad provides maximum flexibility in consolidating your library's borrowing, lending and document delivery functions into a single system. In short, ILLiad gives you an efficient way to manage your entire ILL workload.

Comprehensive management of all your ILL activities

Eliminate costly errors caused by paper-based forms and handcopying. With templates such as the lending request form, ILLiad offers a paperless solution to the entire ILL workflow.

Spotlight on user experience

When your library staff uses ILLiad to manage your resource sharing, you'll see increased productivity, automated statistics and less paperwork. Of course, your library staff isn't the only group to benefit from using ILLiad. Your users will thank you for it as well.

With ILLiad, users can initiate and track their own requests from any Web browser. Once they set up their personal ILLiad accounts through your Web site, they can request materials whether they're in the library or not.

If users find materials through OCLC's FirstSearch or another reference service, an OpenURL resolver can automatically send a citation to ILLiad for fulfillment. The user selects the method and location of material delivery, without needing library staff to assist. It's perfect for large, distributed campuses with multiple locations.

ILLiad tracks all your users' requests and notifies them when requests are completed. It even shows their request status, so they can see when each item is likely to be filled. It's a convenient feature for researchers and others who need specific articles by a certain deadline.

End users love the simplicity. At Southeastern Louisiana University (SELU), active research faculty and eager students quickly adopted the new paperless, Web-based interlibrary loan service. "They are impressed with the system's features and they spread the news on campus," says Rodney Clare Jackman, Reference/Instruction Librarian at SELU's Sims Memorial Library.

At SELU, good news traveled fast. And now, thanks to ILLiad, its interlibrary loan requests can go just as fast.