Support

The WorldCat Digital Collection Gateway is a Web-based tool that enables organizations to upload the metadata of their digital content to WorldCat. It is compatible with all OAI-compliant repositories, such as CONTENTdm, and is available at no charge.

• Repository managers with OAI-compliant repositories can learn how to get started uploading their metadata to WorldCat by visiting Getting Started.
• CONTENTdm users should follow the steps outlined in the CONTENTdm User Support Center (login required), which has information specific to CONTENTdm.

For assistance with the Gateway, please contact support@oclc.org.

Documentation

Best practices for creating shareable metadata

This document, "Best practices for CONTENTdm and other OAI-PMH compliant repositories: creating shareable metadata," is a result of a collaborative effort that began with the CONTENTdm Metadata Working Group. This evolving group, which now includes repository administrators from the broader OAI community, is open and growing. The group developed, optimized and standardized Qualified Dublin Core metadata element sets to increase discoverability in the local environment, as well as across open access repositories such as worldcat.org, into which their metadata is harvested according to OAI-PMH.

Gateway user documentation

For additional documentation, including a Gateway Tutorial and FAQ, please visit
Getting Started.

Get assistance for WorldCat Digital Collection Gateway

In Asia Pacific

For questions or problems, contact OCLC Asia Pacific.

Use the support form.

Or, contact OCLC support:
T +1-614-764-6000 ext. 3510
F +1-614-718-7253
E AsiaPacific@oclc.org

In Australia and New Zealand

For support enquiries in Australia and New Zealand, contact the Support desk:
T +61 (0) 3 9362 8511
F +61 (0) 3 9362 8501
E australia@oclc.org
P Support Desk, OCLC, Suite 5, 131, Paisley St. Footscray, VIC 3011 Australia

Support is available between the hours of 09:00 and 17:00 (EST).