NetLibrary eBooks support and resources

Documentation

Use the Documentation to learn how to access NetLibrary, set up your account, use the Library Resource Center and employ various authentication options. Use the Known issues for workarounds and resolutions when you or your users encounter error messages or other issues.

Training

Take advantage of the tools and resources for getting to success with NetLibrary and for in-depth training.

Get assistance for NetLibrary

In Asia Pacific

For questions or problems, contact OCLC Asia Pacific.

Use the support form.

Or, contact OCLC support:
T +1-614-764-6000
F +1-614-718-7253
E AsiaPacific@oclc.org

In Australia & New Zealand

For support enquiries in Australia and New Zealand, contact the Support desk:
T +61 (0) 3 9362 8511
F +61 (0) 3 9362 8501
E australia@oclc.org
PSupport Desk, OCLC, Suite 5, 131, Paisley St. Footscray, VIC 3011 Australia

Support is available between the hours of 09:00 and 17:00 (EST).