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Digital Archive : Support, training and documentation

Digital Archive support

Attention please

Information on these pages is applicable to the Web Harvesting Tools and the old version of the Digital Archive. Documentation for the new Digital Archive, available April 1, 2008, will be coming soon.

The Digital Archive Documentation page provides access to Web-based and PDF step-by-step instructions for

  • Digital Archive record creation
  • Web harvesting
  • Batch archiving
  • Preservation metadata elements
  • User access

Preservation policy

OCLC participation in digital preservation committees, training initiatives, and research efforts helps guide best practices and identify possible solutions for managing digital content. See how OCLC has consolidated this knowledge in OCLC Digital Archive Preservation Policy and Supporting Documentation.

Get the answers you need

Have a question about digital objects, subscribing to the Digital Archive, or standards? These topics and others are covered in frequently asked questions.

Frequently used documentation

Get assistance for Digital Archive

In Asia Pacific

For questions or problems, contact OCLC Asia Pacific.

Use the support form.

Or, contact OCLC support:
T +1-614-764-6000
F +1-614-718-7253
E AsiaPacific@oclc.org

In Australia & New Zealand

For support enquiries in Australia and New Zealand, contact the Support desk:
T +61 (0) 3 9362 8511
F +61 (0) 3 9362 8501
E australia@oclc.org
PSupport Desk, OCLC, Suite 5, 131, Paisley St. Footscray, VIC 3011 Australia

Support is available between the hours of 09:00 and 17:00 (EST).